Help & FAQ At a glance: everything you need to know

Our comprehensive support centre covers the most frequently asked questions for property consumers, real estate professionals and general questions related to our products and services. Cannot find what you're looking for? Contact us

Most popular immoafrica questions

  • What is immoafrica and what services are offered?

    immoafrica is a platform enabling home buyers, renters and realtor's to find and market properties. A portal for the property and lifestyle enthusiast, immoafrica serves as a comprehensive hub of information covering every facet of real estate.

  • Is immoafrica an estate agency?

    No, we’re not an estate agency. immoafrica is a technologically advanced property portal allowing South African real estate professionals to list and market their residential sales and rental properties to an international audience of first/second home-buyers, foreign investors and holiday makers.

  • How does immoafrica make money?

    immoafrica is not a real estate agency or property broker and as such does not take any commission on real estate transactions. We make money through estate agency membership fees, advertising and exclusive content partnerships. Home seekers contact and deal with real estate professionals directly.

  • Does immoafrica support private property listings?

    immoafrica does not support private property listings. We work exclusively with real estate agents as they are bound by law to be truthful in their property marketing initiatives. This protects buyers and sellers alike.

  • How can I get my property for sale/to rent listed on immoafrica?

    To ensure that your private property is listed on immoafrica, be sure to choose an estate agency that markets their listings with us.

  • Why is the location I entered into the quick search not recognised?

    When typing your location into the quick search, select one of the suggested regions, cities/towns or suburbs from the list that appears. If no auto-suggestion appears, it is most likely due to a typos error. If you select a location from the list and still find no properties, it is because immoafrica does not have listings in the specified location. Should you believe a location should be recognised by our search and isn't, please contact us.

  • How and where do I manage my favourites, saved searches and email alerts?

    You can manage all your favourite listings, saved searches, profile, account and email preferences under My immoafrica. Note that you need to be registered in order to use My immoafrica. It is a free service and allows you to personalise your home search experience 100%.

  • Is my personal information safe with immoafrica?

    immoafrica does not sell or distribute your information to any third parties. All data we capture about you is solely used for internal purposes. We will only use your data if it is necessary to carry out a service requested by you or if you gave us direct permission to do so. For more information, please read our privacy policy and terms of use.

Property Consumers

Are you looking for property for sale or rent? If so, this section covers a wide spectrum of typical questions raised during the search process on immoafrica. Get started

Real Estate Professionals

You're an estate agent looking for online marketing opportunities with an edge? This section covers everything you need to know from getting started to generating leads. Get started